Contact Us

Air France makes every effort to answer your questions and accommodate your requests. 
Don't hesitate to use our search engine or to consult our help sections below.
Please note our customer service team is currently receiving a large number of phone calls and messages on social networks. In addition, the saturation of global telephone lines may make it difficult to reach us.
We strongly recommend that you use our online forms to contact us.

Thank you for your patience and understanding.
Due to the current crisis which has led to border closures and travel restrictions, our ticket offices will remain closed
for the time being, apart from our ticket office in Terminal 2E at Paris-Charles de Gaulle airport, which is open from
6:40 am to 2 pm

You can contact us by calling + 33 (0)9 69 39 36 54 or online at, « contact us »Please rest assured that our staff remain available to assist you at all times.
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