Contact Us

Air France makes every effort to answer your questions and accommodate your requests. 
Don't hesitate to use our search engine or to consult our help sections below.
Please note our customer service team is currently receiving a large number of phone calls and messages on social networks. In addition, the saturation of global telephone lines may make it difficult to reach us.
We strongly recommend that you use our online forms to contact us.

Thank you for your patience and understanding.
In compliance with the measures adopted by the French Government, all Air France agencies in metropolitan France, both in cities and airports, will be closed from Monday 16th March, except for the agencies at Paris-Charles de Gaulle and Paris-Orly airports. We recommend that you use our online services to contact us or manage your bookings. If you have a booking for a flight within 72 hours, you can contact us on + 33 (0)9 69 39 36 54. Our customer service representatives will not be able to assist you with any other requests at this number.

Rest assured that our teams are mobilized at your service.
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