Contact our sales departments

Air France makes every effort to answer your questions and accomodate your requests.
Don't hesitate to use our search engine or to consult our help sections below.
Please note that our Customer service team is currently receiving a large number of phone calls and messages on social networks. In addition, the saturation of global telephone lines may make it difficult to reach us. We strongly recommend that you use our online forms to contact us.

Thank you for your patience and understanding.

Air France Call Center

To make a booking, get real-time information or ask questions, please contact our agents by phone at:

+33 (0)9 69 39 36 54 (local toll-free number in France), everyday from 8.00am to 8.00pm.

Group services

You may request a quote online from our service dedicated to groups.

Air France ticket offices

Closure of Air France agencies
In compliance with the measures adopted by the French Government, all Air France agencies in metropolitan France, both in cities and airports, will be closed from Monday 16th March, except for the agencies at Paris-Charles de Gaulle airport. We recommend that you use our online services to contact us or manage your bookings. If you have a booking for a flight within 72 hours, you can contact us on + 33 (0)9 69 39 36 54. Our customer service representatives will not be able to assist you with any other requests at this number.

Rest assured that our teams are mobilized at your service.


Find all information and contacts relating to BlueBiz, our loyalty program for small and medium sized businesses.

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