Refunds - Travel vouchers

Refunds or travel voucher on tickets, options or other services... Here's everything you need to know!
Requesting a refund or a travel voucher online is quick and easy, and saves you time.
Astuce
If you wish to request a refund for a ticket purchased at a travel agency, please contact your travel agency first. They have all the information necessary to process your refund. In case of any difficulties, our customer service remains at your disposal. You can reach them from the Contact Us page.
To receive your travel voucher or refund as quick as possible, you can make your request in the My Bookings section of our website: 
If refund is not available to you in the My Bookings section of our website,
please complete our  refund request form instead: 
Did you already receive a travel voucher and would like to have it refunded
You can make your request in the My Bookings section of our website:  
If your request concerns a Flying Blue reward ticket, please contact Flying Blue customer service.   
Due to a large number of requests, our processing time currently takes several weeks.
We thank you for your understanding.
Cliquer pour replier le bloc
If at the moment of buying your ticket, you also took out insurance with Allianz, please cancel your booking with Air France and make your claim with Allianz.
Cliquer pour replier le bloc
We recommend you contact your service provider before submitting your refund request online. You can find their contact details in your booking confirmation e-mail.
Cliquer pour replier le bloc
return to top of page