Is there an additional fee according to the method of booking?


Additional fees can include booking fees, which are costs related to the distribution of a ticket, and service fees, which are administrative costs related to the sale of a ticket.Booking fees vary according to the country and:
  • travel type (short-haul, medium-haul, long-haul)
  • travel class
  • ticket price and conditions
  • point of sale (online, phone, ticket office)
Booking fees are applied for each ticket and for all passengers, except infants under 2 years of age. These fees are non-refundable.Service fees (requests to change or refund a ticket) vary according to:
  • point of sale
  • place of issuance
Find out more about applicable ticket fees on the “Terms and booking fees” page in the “Tickets” section of our website.