How can tickets be canceled?
Your ticket’s fare conditions determine whether or not it can be canceled. These conditions appear on your booking confirmation. Online refund is available if: you have a ticket that permits refunds with or without a fee, you purchased your ticket at least 2 days or up to 12 months prior to today’s date, you do not get your boarding pass yet.
If your ticket can be refund, please visit the Review/modify your bookings section on our website. If you did not purchase your ticket from Air France, please contact your point of sale.
Please note: if you have already checked in online, you must first cancel your check-in before modifying your flight.