Are products sold on board guaranteed?

All items purchased on board an Air France flight are guaranteed for 1 year starting from the date of purchase. To exchange or refund an item, please contact the Duty-Free Customer Service team (Service Client Hors Taxes).

Tel: + 33 (1) 34 29 69 17
Fax: + 33 (1) 39 29 69 16

E-mail : relationclient@dutyfly.com

Address:
DUTYFLY SOLUTIONS / ZAC du Moulin
BP 17014 - 6, rue du Meunier
95722 ROISSY CDG CEDEX
FRANCE