Customer service contacts

Your claim is related to a flight provided by Air France



Metropolitan France
Air France
Customer service
TSA 60001
60035 Beauvais Cedex France

Fax: +33 (0)3 44 14 44 79

Telephone: +33 (0)9 69 39 10 30, available from Monday to Friday (cost of a local call from a French landline)

Martinique / Guadeloupe / French Guiana / St. Maarten / St. Lucia
Air France
Service Client Caraïbes
TSA 21235
75564 Paris Cedex 12
France

Reunion
Air France Océan
Customer service
TSA 21235
75564 Paris Cedex 12
France

Your claim is related to a flight provided by HOP

Metropolitan France

HOP
Customer service
TSA HOP 70 335
94856 Ivry-sur-Seine
France
Phone : +33 (0)9 72 72 22 22

Martinique, Guadeloupe, French Guiana, St. Maarten & St. Lucia

Air France
Service Client Caraïbes
TSA 21235
75564 Paris Cedex 12
FranceĀ 


Good to know

If your flight was operated by Hop! but your ticket number was Air France (starting with 057...) you can contact directly Air France Customer ServiceĀ 

Remember to provide all original documents that will help us process your request: invoice, ticket receipt, boarding pass, etc.