We are committed to ensuring that you travel with peace of mind and that your trip is as enjoyable as possible. If, however, you are not completely satisfied, please send us your claims.
Make a claim via our online webform
Make a claim by mail
Claim missing Miles for an AIR FRANCE, KLM or HOP! flight
Claim missing Miles for a flight with one of our partners
Manage your Flying Blue account
Consult our FAQ section