Contact Us

Have you checked our FAQ? You may find the answer to your question.

Website support

Air France

If you experience problems using our online services (booking, flight changes, online check-in, etc.) with the exception of matters relating to Flying Blue and booking services for hotels and cars , you can contact technical assistance:

by calling +33 (0)9 69 39 02 15 (free of charge from a French landline), 7 days a week, from 6:30 AM to 10:00 PM.

Call centers

Air France

To make a booking, learn the latest flight schedules and ask questions about regulations, you can contact our agents at 3654 (€0.34/min from a French landline) 7 days a week, from 6:30 AM to 10:00 PM.

*+33 (0)892 702 654 from abroad

Flying Blue

Should you have any questions regarding Flying Blue, please contact us:

by phone on 3272 (€0.34/min), from Monday to Friday from 8:00 AM to 9:00 PM, on Saturday between 8:00 AM to 8:00 PM and on Sunday between 9:00 AM to 5:00 PM.
by email

Get all Flying Blue contacts.

Connect with us through social media

Our web teams are standing by to answer any questions you may want to ask through Twitter or on Facebook.
Please send us your personal information (booking reference, Flying Blue number) by private message only.

- Follow us on Twitter via @AirFrance
- Join us on Facebook

Other contacts

Air France ticket offices

Saphir – Assistance service for passengers with reduced mobility

BlueBiz

Groups

Hotel and rental car services