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Which payment methods are accepted on the Air France website?

Several different payment methods may be used on our website. The payment methods available to you may vary depending on the amount of time before your trip and whether you use the website or mobile app.

Secure and confidential payment

When you submit a payment on our website, your payment data is encrypted and transmitted via a secure connection. We use the highest online encryption standards for all data transmitted online (SSL V3).
Some transactions are processed through our partner Global Collect. Your payment data is transmitted to Global Collect via a secure connection and for the sole purpose of processing your requested payment. Your data is never communicated to third parties or used for commercial purposes.

Payment methods

Debit and credit cards

We accept American Express, AIR FRANCE KLM – AMERICAN EXPRESS, Diners Club, Maestro, Mastercard, Visa, Visa Electron and UATP/AirPlus. Electronic debit cards (e-cartes bleues) are not accepted.
Please note that bank fees may apply in some countries.

For VISA, Mastercard, or Maestro payments, your bank may use an additional security system called 3D Secure.

PayPal

PayPal's digital wallet allows you to pay for purchases online. You must have a PayPal account to use this payment method.

Payment instructions
When paying for your reservation, please select PayPal as your payment method. You will then be redirected to the PayPal website, where you can log in using your e-mail address and password.

As soon as payment is confirmed, your account will be charged for the total amount. Once your bank indicates that the transaction is complete, we will send you your e-ticket by e-mail. This process generally takes less than 1 hour.

Bank transfer

You can pay by bank transfer if you book your trip at least 16 days before your departure date. Your bank may apply a bank transfer fee. Please contact your bank for more information concerning the amount of this fee.
Depending on your country, payments made by bank transfer may be processed by our partner Global Collect or by Air France directly.

Payment instructions
During the reservation process, we provide the bank information needed to process your bank transfer, including the IBAN and BIC codes for the receiving bank account.
You must proceed with payment within 3 days of booking your trip so we receive your payment in time to guarantee your reservation. To request a bank transfer, you must do the following:
  • Use your bank's online banking service (if your bank offers online bank transfers)
  • Complete a bank transfer request form at your bank
Depending on your country, please indicate the reference number (12-digit code located on the payment confirmation page and in the confirmation e-mail) or the reservation number in the payment instructions. This information helps us link the payment to your reservation.

As soon as we receive your full payment, we will send you an e-mail containing your e-ticket.

Pay in 3 installments at no extra charge with the
Air France-KLM American Express Card

Pay for your tickets in 3 installments at no extra charge.* After making your payment online or at an Air France or KLM point of sale, log in to your American Express account and activate the option to pay in 3 installments at no extra charge. Payment will be divided into 3 equal monthly installments.**

* For every purchase of €50 (including tax) or more
** The first installment will appear in the statement relating to the month of order, followed by the second and third installments in the 2 subsequent statements.

Voucher

You can pay online for all or part of your reservation using a voucher.

Payment instructions
When paying for your reservation, enter your voucher number in the dedicated field. You may use a 2nd voucher, with a maximum of 2 vouchers per passenger and 3 vouchers per reservation file. Next, validate each voucher by clicking the “Add” button. If the amount of the voucher is greater than the ticket price, a new voucher will be issued for the remaining balance.

Please note:
  • Vouchers are non-transferrable and must be issued in the same name as the name indicated in the reservation.
  • Each passenger may use up to 2 vouchers per reservation within a limit of 3 vouchers per reservation file.
  • Vouchers may be used to pay for flight options in the “Your Reservations” area, after purchasing a ticket.
  • Vouchers issued by KLM are accepted.
  • Vouchers issued in any currency are accepted.
Chèques-vacances
You can pay for your ticket with traveler’s checks by visiting an Air France ticket office or at the Air France ticket counters available in certain airports only, for travel :
- within metropolitan France,
- to or from overseas France,
- to European Union countries.

There is no limit on the number of traveler’s checks you can use to pay for your ticket. However, the total amount of your traveler’s checks may not exceed the ticket price.

For all refunds, a voucher will be issued to purchase another ticket at a later date.

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