Your BlueBiz online customer space

With your BlueBiz account number, you have access to all of the services in your online customer space:
check your Blue Credits account statement, request an Award, claim uncredited Blue Credits,
update your company account information, etc.
This online customer space is personal and secure.
Once your enrollment in BlueBiz is complete, Air France sends you
your account number and password to access your online customer space via e-mail.

Your Blue Credits account statement

What is your Blue Credits total? How many Blue Credits has your business earned?
New Bluebiz statement scale !

You can now convert your Blue Credits into service options when booking :

- You can book your award ticket with your Blue Credits directly on the classic booking engine online just by giving your BlueBiz number in your personal informations* 
- Time to Think option to get more time to purchase your ticket on Air France flights
- Additional Baggage option
- Seat option
- "A la carte" menus option.

* As purchasing an insurance is not possible for an award ticket please check the box « I do not wish to purchase travel insurance ».

Request an Award

You can use your Blue Credits to book an Award ticket, a service option or request a Loyalty Card Award.

Have you lost your password?

To receive a new password by e-mail, simply answer a few questions that enable us to identify you.

Change your password

You can change your password in just a few clicks.

Update your company account information

Has your company changed locations? Would you like to designate a new account administrator for your company? You can update your company account information at any time.

Claim uncredited Blue Credits

Forgot to indicate your BlueBiz account number when booking? You can claim uncredited points at any time!

Contact BlueBiz
Our team is available Monday to Friday from 9:30 AM to 6:00 PM CET (except French holidays).
For questions and further information, you can contact them by:
  • e-mail :
  • phone at 0.892.700.280 (0.35€/min incl. taxes + call flat rate)
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